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Answers to the Questions You’re Asking

Questions & Answers - Masters Heating

Masters Heating & Cooling is proud to serve all of Northern Indiana with five locations. Through the years of providing furnace repair in Fort Wayne, Decatur, Angola, Greenwood, and Indianapolis, our clients have asked us many questions about their HVAC systems. Here are some of the questions we hear most often.

How often should I have my home heating system serviced?

Masters recommends an annual tune-up and preventive maintenance for your home heating system. We are not talking about just changing a filter. Our expert technicians will perform a 17-point inspection to make sure everything is ready for another cold Indiana winter. While we’re on the subject of HVAC work in Fort Wayne, the same thing is true for your air conditioning. Regular maintenance will keep both systems operating at peak efficiency and extend the life of your systems.

I’m worried about the dangers of carbon monoxide. I have a CO detector but I’m not sure where it should be installed?

First, Masters appreciates your efforts to protect your family from this silent killer. Carbon monoxide poisoning kills more than 400 people on average every year. Any gas burning device; furnaces, water heaters, boilers, can pose a danger if they are not properly maintained.

For true safety, a single detector really isn’t enough. The experts recommend having one on every floor of your home. There should be one close to every sleeping area so the alarm can be heard clearly. Your CO detector will get the best reading if you mount it about five feet above the floor. If you have an attached garage there should be a detector in the house near the door to the garage. A running car in the garage can quickly fill the house with carbon monoxide.

Carbon monoxide detectors are good at what they do, detecting dangerous levels of the gas, but they do not detect low levels of CO. There is research showing long-term exposure to low levels of carbon monoxide can also be dangerous. You may want to consider using the more sophisticated CO monitors. They show the amount of carbon monoxide in the air and you can monitor any changes.

Does a programmable thermostat really save money? Some of my friends say yes and others say they have one but don’t even use it. Who is right?

It’s possible they are both right. Used correctly, a programmable thermostat can reduce your monthly utility bills. The thermostats are especially valuable in situations where no one is home for several hours during the day. According to, adjusting your thermostat by 7-10 degrees for eight hours a day can cut your yearly heating and cooling costs by as much as 10%. Even in situations where the home is occupied all day, a Wi-Fi enabled thermostat is a great convenience because it allows you to control your system when you are away for the weekend or on vacation.

As with any piece of technology, it has to be used correctly. It’s possible some of your friends don’t use their thermostats because they find them complicated and/or intimidating. Putting it simply, they are afraid to change the settings because they might “screw something up.” When you buy a new thermostat from Masters, we will show you how to use it correctly and answer any questions you might have.

Those are just a few of the questions we hear regularly. If you have any other questions or problems just call Masters Heating & Cooling. We are proud to feature Trane HVAC systems to keep your home warm during the winter and cool during the summer.

“The men were efficient, careful, and persistent on detail to make sure everything was correct.”
“Great experience getting the A/Cs installed.”
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