Every home in Roanoke requires reliable plumbing to maintain a sanitary environment. Additionally, a good heater and AC unit are essential to ensure a comfortable climate. Whether dealing with leaky faucets, clogged toilets, or failing HVAC units, you can count on the professionals at Masters Heating, Cooling, Plumbing & Electrical for assistance.
From small repairs to major installations, we can handle it all. Our team brings years of experience to every HVAC and plumbing repair, replacement, and maintenance project. Trust us to get the job done right.
Take great care of your plumbing and HVAC systems — contact Masters Heating, Cooling, Plumbing & Electrical to schedule services.
Air Conditioning Repair & Replacement
The Roanoke area can see highs beyond 90 degrees in the summer, accompanied by plenty of humidity. When the heat hits hard in Roanoke, you’ll be glad you worked with us for AC repair and replacement.
Our team of licensed and insured technicians knows how to provide comprehensive cooling services. Rely on us when you need:
- AC repairs: We can fix any problem you’re experiencing with your system.
- AC installation: Our team can remove your old unit and install a new one in just a day.
- AC maintenance: Let our team look over every part of your system and keep it running right.
We provide service for all types of AC systems, from central AC units to ductless units to heat pumps and commercial packages. Rely on experts when you need AC repairs or replacements in Roanoke.
Heating Services in Roanoke
The winter months in Roanoke can be tough to weather if your heater doesn’t provide enough warmth. Rely on our team when you need heating services of all kinds. We provide:
- Heating repairs: Count on our team to find the cause of your system issues and perform the right repairs.
- Heating installation: We can install a new heating system that’s made to last.
- Heating maintenance: Annual maintenance can keep your heating system running well when you need it most.
From furnaces and boilers to heat pumps, geothermal systems, and commercial heaters, we work on them all! Stay warm all winter long by trusting local professionals for all your heating service needs.
Trusted Plumbing Services in Roanoke
Take good care of your entire plumbing system with help from a team that offers comprehensive plumbing services in Roanoke. Our team can get your entire system working right. Look to us for:
- Traditional and tankless water heater services
- Plumbing fixture repairs
- Sump pump services
- Water treatments
Make sure your plumbing is in top condition with help from Masters Heating, Cooling, Plumbing & Electrical.
Air Quality Services
Breathe easy every day knowing that your home’s air quality is as good as it gets. Masters Heating, Cooling, Plumbing & Electrical offers air quality services throughout Roanoke. Depend on us when you need:
Why Choose Us?
Since 1980, Masters Heating, Cooling, Plumbing & Electrical has provided upfront pricing, free estimates, special deals, and financing on a wide array of heating, cooling, and plumbing services. We’re Carrier Customer Specialists and work on all brands of HVAC systems. Count on us to get your plumbing and HVAC systems running properly.
Contact us to schedule HVAC and plumbing services in Roanoke today.
Recent Jobs and Reviews in Roanoke, IN
Job Locations and Reviews
Completed first prepaid cooling system maintenance visit on residential air conditioning unit. Performed comprehensive system diagnostics including supply air temperature measurements at register showing -70.4°F and electrical readings at outdoor condensing unit using digital multimeter. All measurements recorded and system operating within normal parameters.
Responded to service call for washing machine installation issue where water supply could not be shut off. Successfully replaced or repaired malfunctioning shut-off valves in recessed Waterite wall box, installing new brass ball valves with blue handles to control hot and cold water lines. Verified proper operation of both valves, ensuring complete water shut-off capability for safe appliance installation and future maintenance access.
Completed installation of customer-supplied two-piece white porcelain toilet in residential bathroom. Removed existing fixture, installed new toilet with proper wax ring seal, secured unit to floor flange with closet bolts, and connected water supply line. Verified proper flush operation, checked for leaks at all connection points, and confirmed stable mounting. Toilet installed on dark vinyl plank flooring between bathtub and wall with appropriate clearances maintained.
Responded to reported water leak in basement suspected to originate from outdoor water spigot. Upon investigation, accessed ceiling cavity to trace water source and inspect plumbing infrastructure. Located PVC piping running through ceiling joists with compromised penetration point showing signs of water intrusion. Identified corroded metal pipe collar at ceiling penetration as primary leak source, with visible rust and oxidation indicating prolonged moisture exposure. Created access opening in ceiling drywall to facilitate inspection and repair of affected area. Documented conditions with photographs showing extent of water damage and deteriorated pipe flange. Assessed routing of water supply line serving exterior hose bib and confirmed connection point as leak origin.
Installed a single-zone Carrier ductless mini-split heat pump system consisting of one CE37MAHAQ12AA3 12,000 BTU outdoor unit with R454B refrigerant and one CE45MAHAQ12XA3 12,000 BTU indoor wall-mounted air handler. Mounted the outdoor condenser on a PVC pad with risers on the exterior of the residence and installed the indoor head unit on an interior wall. Ran new refrigerant line sets between the indoor and outdoor units, installed control wiring for communication between components, and established condensate drain lines with PVC piping routed along the exterior siding. Completed all startup procedures, verified proper system operation, and confirmed cooling and heating functionality.
Completed full HVAC system replacement installing Carrier Performance Series two-stage air conditioner model 26TPA824W003, Carrier Infinity Series 98% AFUE communicating modulating gas furnace model 59MN7C060C17-14, evaporator coil model CVAEVA3017XMA, and Infinity System Controller WiFi thermostat model SYSTXCCITC01-C. Removed and recycled existing equipment, reconnected supply and return ductwork to new system, installed new electrical disconnect and whip for outdoor unit. Verified proper refrigerant pressures and system operation using digital manifold gauges, confirmed furnace combustion efficiency and gas valve modulation, programmed communicating thermostat for optimal system performance. Registered all equipment warranties with manufacturer, provided thermostat operation training, and completed post-installation quality assurance walkthrough with senior technician confirming all components functioning within manufacturer specifications.
Completed post-installation walk-through for Carrier furnace system previously installed on 4/10. Performed AC startup procedures and verified proper operation of all heating and cooling components. Confirmed all equipment functioning correctly, including proper venting configuration with PVC intake and exhaust pipes, and documented installation with photos for service records.
Responded to service request for heat pump replacement options. Evaluated existing outdoor heat pump unit and indoor Honeywell thermostat system. Documented current equipment configuration including condenser placement, electrical disconnect, refrigerant line set routing, and existing thermostat controls. Provided customer with heat pump replacement recommendations and equipment options suitable for residential application.
Completed HVAC system replacement under tech lead Joel's supervision. Installed new Trane furnace unit in basement utility area with associated ductwork, including metallic silver ducting with curved elbow joints and proper hose clamp connections. Replaced outdoor air conditioning unit positioned in narrow alcove between house sections, mounted on concrete pad with proper electrical connections. System includes white air handling components, copper refrigerant lines, electrical conduit, and wall-mounted controls, all installed to manufacturer specifications and code requirements.
Completed scheduled preventative maintenance on residential cooling system. Performed standard inspection of unit components, verified thermostat operation and calibration, and documented system conditions with photographic records. All equipment found operating within normal parameters upon completion of maintenance visit.
Performed routine preventative maintenance on residential air conditioning system for monthly maintenance customer. Conducted comprehensive system inspection, cleaning, and operational testing with refrigerant pressure readings verified using manifold gauges to ensure proper cooling performance and system efficiency.
Responded to no cooling call on aging HVAC system where outdoor unit failed to operate when thermostat called for cooling. Upon arrival, performed diagnostic inspection of outdoor condensing unit and found failed dual run capacitor preventing compressor and condenser fan motor from starting. Removed access panel, tested capacitor with multimeter confirming complete failure with zero microfarad reading. Replaced defective capacitor with properly rated OEM equivalent, verified all electrical connections secure, and restored power to system. Tested unit through complete cooling cycle, confirmed compressor and outdoor fan motor operating properly with normal amp draw, and verified adequate airflow and temperature split across evaporator coil. System restored to full operational status.
Technician conducted site assessment for HVAC system replacement. Evaluated existing outdoor unit location on concrete paver patio and inspected attic access point for indoor air handler installation. Documented current equipment placement and verified accessibility for new system installation, providing comprehensive replacement quote to customer.
Responded to callback regarding incomplete cleaning and missing filter replacement. Installed 16x20x1 filter as requested and performed thorough re-cleaning of unit to ensure all components were properly serviced and customer concerns were addressed.
Responded to service call for heat pump outdoor temperature sensor (OST) thermistor issue. Accessed control board assembly and inspected electronic components, wiring connections, and terminal blocks. Documented internal configuration of circuit board including sensor connections and wiring harness. Verified proper connections at green terminal blocks and examined circuit board for any visible damage or loose connections. Photographed control board assembly and sensor wiring for service records.
Responded to no cooling complaint on geothermal system with indoor temperature at 77°F and not dropping. Upon inspection, discovered severely clogged air filter with excessive dust and debris accumulation, restricting airflow through the air handler. Replaced dirty filter and verified system operation. Unit now cooling properly with adequate airflow restored through ductwork and Space-Gard air cleaner assembly.
Completed final prepaid cooling maintenance visit on Carrier outdoor condensing unit. Performed comprehensive system inspection, verified proper operation of compressor and condenser fan motor, checked refrigerant pressures, and cleaned condenser coils. Unit operating within normal parameters with no issues identified at time of service.
Completed prepaid cooling season maintenance check on residential air conditioning system. Performed electrical diagnostics using digital multimeter to verify proper voltage and amperage readings across capacitor and associated wiring connections. Inspected capacitor with multiple wire terminations, confirmed all spade connectors secure with proper heat-shrink insulation, and verified system operational parameters within manufacturer specifications.
Performed seasonal startup and commissioning on dual air conditioning systems. Connected refrigerant manifold gauges to verify system pressures and temperatures, confirming proper refrigerant charge levels and superheat readings on both units. All systems tested and operating within manufacturer specifications.
Responded to heat pump fault code 53-41 indicating outdoor sensor temperature (OST) open circuit, causing system to operate in backup heat only mode. Diagnosed thermostat display showing system fault and provided estimate for repair.
