Guarantees & Promises | Masters Heating & Cooling
Emergency Service
Heating, cooling, and plumbing emergencies happen when you least expect them. Contact the professionals at Masters Heating & Cooling to investigate and resolve the issues you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call us at 866-824-4328 to get emergency HVAC or plumbing services in Central & Northeast Indiana.

Our Promise

Masters HVAC Guarantees

Because Masters Heating and Cooling remembers when a person’s word offered personal guarantees of honesty and integrity and a handshake was a promise and seal of commitment, we’ve integrated those time-tested ideals into the core philosophy of how we do business. We’ve been providing quality, dedicated service since 1980.

By Choosing Masters You Get:

  • One Year Warranty on Repairs.  
  • One Year Warranty on Labor and 10 years on Parts for New Installations
  • 100% Satisfaction Guaranteed, Generation After Generation
  • Top Quality, Affordable Service
  • Respect for You and Your Home.
  • Background Checked, Drug Tested and Professionally Trained Service Technicians
  • One Year Warranty on Repairs.  
  • One Year Warranty on Labor and 10 years on Parts for New Installations
  • 100% Satisfaction Guaranteed, Generation After Generation
  • Top Quality, Affordable Service
  • Respect for You and Your Home.
  • Background Checked, Drug Tested and Professionally Trained Service Technicians

Our Service Technicians:

  • Wear Shoe Covers
  • Use Tarps to Protect your Belongings
  • Park at the Curb to Keep Driveways Clean
  • Keep Work Areas Neat and Tidy
  • Will Not Use Tobacco Products in Your Home.
  • Wear Shoe Covers
  • Use Tarps to Protect your Belongings
  • Park at the Curb to Keep Driveways Clean
  • Keep Work Areas Neat and Tidy
  • Will Not Use Tobacco Products in Your Home.

Because Masters has five convenient locations to provide you with timely, quality service, you can count on us to be there when and where you need us most with service backed by our 100% Satisfaction Guarantee.

What To Expect

Discover The Masters Difference

Carrier Customer Specialist

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

Carrier Customer Specialist

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

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Our Reviews

See What Your Neighbors Are Saying

Awesome service, very quick response, friendly and helpful. Tech was knowledgeable and helped get heat back in my home quickly on a very cold day.

Jill L.

Indianapolis, IN

Jill L.

Indianapolis, IN

I have been using Masters for years and they always seem to be knowledgeable, professional and polite. This last time Blake came out and did routine maintenance on the AC unit. He was able to pinpoint a couple of potential problems and had the stuff on…

Todd K.

Fort Wayne, IN

Todd K.

Fort Wayne, IN

I can not recommend Masters Heating and Air enough. We have had a better experience with them than we have had any company in the longest time and it has been such a relief to have such amazing people to help us. Extremely knowledgeable, friendly and…

Logan S.

Decatur, IN

Logan S.

Decatur, IN

Paul W did a great job, he was very polite and fixed everything in a timely manner. he also made some thermostat suggestions that should help with our whole house comfort.

Ryan G.

Angola, IN

Ryan G.

Angola, IN

The guys did an amazing job today! They explained everything, and they were very professional! Definitely a great company with great employees!

Keiganne P.

Greenwood, IN

Keiganne P.

Greenwood, IN