Emergency Service
<p>Heating, cooling, and plumbing emergencies happen when you least expect them. Contact the professionals at Masters Heating, Cooling, Plumbing & Electrical to investigate and resolve the issues you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call us at (866) 824-4328 to get emergency HVAC or plumbing services in Central & Northeast Indiana.</p>

HVAC & Plumbing Services in Decatur, IN

SLooking for HVAC or plumbing in Decatur? Masters Heating, Cooling, Plumbing & Electrical provides 24/7 emergency AC repair, furnace installation, and plumbing services with NATE-certified technicians. We’ve served Adams County since 1980.

To schedule HVAC or plumbing service in Decatur, call (866) 824-4328 today.

Masters Heating, Cooling, Plumbing & Electrical technician speaking with a Decatur homeowner about their furnace

Emergency Cooling Services

The warm season in Decatur lasts from May to September, meaning you need a reliable cooling system to stay comfortable for one-third of the year. At Masters Heating, Cooling, Plumbing & Electrical, we offer a full range of cooling services 24/7, including nights, weekends, and holidays:

  • AC installation & replacement: Efficient, reliable cooling systems tailored to your home and needs. We offer free estimates, upfront pricing, and flexible financing options to fit a new system into your budget.
  • AC repair: Our NATE-certified technicians are available day or night to repair your AC system quickly and restore comfort to your home.
  • AC maintenance: We offer regular upkeep to prolong your unit’s life span and efficiency.
  • Heat pumps: Invest in a versatile and efficient heating and cooling solution.
  • Ductless mini-splits: Efficient, zoned comfort for spaces without traditional ductwork.
  • Commercial cooling services: Cooling solutions to serve the needs of Decatur’s businesses, tailored to the unique demands of each industry.

Professional Heating Services

Decatur is plunged into a frigid cold season from November to March, making a robust heating system non-negotiable for comfort and safety. Masters Heating, Cooling, Plumbing & Electrical installs various heating systems, from boilers and furnaces to geothermal heat pumps. Count on us for all your heating needs, including:

  • Heating installation & replacement: Stay warm with free estimates and financing on efficient heating systems matched to your needs.
  • Heating repair: We’re here for you 24/7 with emergency heating repair for all heating system issues so you’re never left in the cold.
  • Heating maintenance: Our maintenance services keep your heating system running smoothly and efficiently all winter.
  • Commercial heating services: We offer comprehensive heating solutions for Decatur businesses, creating a comfortable environment for your employees and customers.

To schedule a heating service for your Decatur home or business, call (866) 824-4328 today.

Air Quality Services in Decatur

Your home’s indoor air can be up to 5 times more polluted than outdoor air, with your HVAC system circulating dust, contaminants, viruses, and microorganisms. Our indoor air quality experts offer a range of solutions to help you achieve a healthy and comfortable indoor environment.

  • Air cleaners: Our team can install Honeywell air filters to prevent airborne dust, pollen, bacteria, pollutants, and other contaminants from passing through your HVAC system.
  • Humidifiers & dehumidifiers: Our team can help you balance indoor moisture levels for comfortable breathing year-round.
  • UV light purifiers: Eliminate microorganisms and allergens in your home’s air with the patented Capture & Kills® technology of a Carrier air purifier.

To improve indoor air quality, call (866) 824-4328 and schedule indoor air quality services in Decatur.

Superior Plumbing Services

For over 40 years, our expert plumbers have been offering high-quality plumbing services across Decatur. Our skilled team can handle everything from routine repairs to sump pump installations and whole-home repiping. We keep your home’s plumbing in top condition with:

Call Masters Heating, Cooling, Plumbing & Electrical at (866) 824-4328 today to schedule plumbing service for your home in Decatur.

Choose Masters Heating, Cooling, Plumbing & Electrical in Decatur, IN

Masters Heating, Cooling, Plumbing & Electrical is the go-to choice in Decatur for top-notch HVAC, plumbing, and indoor air quality services. Our family-owned business is known for its licensed and NATE-certified technicians, commitment to customer satisfaction, and high-quality work. With same-day services, free estimates on replacements, and various financing options, we ensure that we’re there for all your home comfort needs.

Masters Gets There Faster, so when you need to request HVAC or plumbing service in Decatur, call (866) 824-4328!

How much does AC repair cost in Decatur, IN?

On average, AC repair in Decatur, IN, ranges from $150 to $600, depending on the issue. Minor repairs like capacitor replacements or thermostat recalibrations are on the lower end, while major fixes like blower motor replacements or refrigerant leak repairs can exceed $800. Masters Heating, Cooling, Plumbing & Electrical provides upfront pricing after a diagnostic visit to ensure there are no surprises.

Does Masters offer 24/7 emergency service in Decatur?

Yes, Masters Heating, Cooling, Plumbing & Electrical provides 24/7 emergency HVAC and plumbing repairs for residents and businesses in Decatur and throughout Adams County. Whether it’s a furnace failure during a winter freeze or an AC breakdown on a holiday weekend, our NATE-certified technicians are on call to restore your comfort immediately.

How often should I service my HVAC system in Adams County?

You should schedule professional maintenance twice a year: once in the spring for your air conditioner and once in the fall for your furnace. Given the humid summers and freezing winters in Decatur, regular tuning helps prevent emergency breakdowns, lowers monthly utility bills, and extends the lifespan of your system by up to 5 years.

 

Recent Jobs and Reviews in Decatur, IN

Job Locations and Reviews

Completed full HVAC system installation including Carrier Performance Series two-stage air conditioner (model 26TPA836W003), Carrier Performance 97 Series two-stage gas furnace (model 59TP7A080V17--16) rated at 80,000 BTU input with 97% AFUE, and Carrier evaporator coil (model CVAVA3617XMA). Removed and recycled existing equipment, installed new condenser unit on exterior pad against brick foundation with refrigerant lines penetrating through existing service entry point. Reconnected all existing supply and return ductwork to new air handler, completed furnace changeout utilizing installation kit for 80% to 90% efficiency upgrade. Installed GPS iWave air purification system as approved upgrade. Performed all necessary electrical connections, gas line connections, and condensate drain installation. Verified proper airflow with digital manometer reading 3.46 inches water column static pressure. Completed startup procedures, charged refrigerant system to manufacturer specifications, and v
Completed full HVAC system installation including Carrier Performance Series two-stage air conditioner (model 26TPA836W003), Carrier Performance 97 Series two-stage gas furnace (model 59TP7A080V17--16) rated at 80,000 BTU input with 97% AFUE, and Carrier evaporator coil (model CVAVA3617XMA). Removed and recycled existing equipment, installed new condenser unit on exterior pad against brick foundation with refrigerant lines penetrating through existing service entry point. Reconnected all existing supply and return ductwork to new air handler, completed furnace changeout utilizing installation kit for 80% to 90% efficiency upgrade. Installed GPS iWave air purification system as approved upgrade. Performed all necessary electrical connections, gas line connections, and condensate drain installation. Verified proper airflow with digital manometer reading 3.46 inches water column static pressure. Completed startup procedures, charged refrigerant system to manufacturer specifications, and v
MS K.
MS K. Checked in
Completed full HVAC system installation including Carrier Performance Series two-stage air conditioner (model 26TPA836W003), Carrier Performance 97 Series two-stage gas furnace (model 59TP7A080V17--16) rated at 80,000 BTU input with 97% AFUE, and Carrier evaporator coil (model CVAVA3617XMA). Removed and recycled existing equipment, installed new condenser unit on exterior pad against brick foundation with refrigerant lines penetrating through existing service entry point. Reconnected all existing supply and return ductwork to new air handler, completed furnace changeout utilizing installation kit for 80% to 90% efficiency upgrade. Installed GPS iWave air purification system as approved upgrade. Performed all necessary electrical connections, gas line connections, and condensate drain installation. Verified proper airflow with digital manometer reading 3.46 inches water column static pressure. Completed startup procedures, charged refrigerant system to manufacturer specifications, and v
Decatur, IN 46733
Responded to service call for multiple plumbing issues in residential property. Addressed malfunctioning basement shut-off valve that required tapping to operate properly for both closing and reopening water supply. Replaced faulty ball valve with new unit, ensuring smooth operation without mechanical intervention. Repaired utility room faucet with difficult shutoff operation by replacing worn cartridge and internal components, restoring proper function and ease of use. Tested all repaired fixtures under normal operating pressure to verify complete resolution of reported issues.
Responded to service call for multiple plumbing issues in residential property. Addressed malfunctioning basement shut-off valve that required tapping to operate properly for both closing and reopening water supply. Replaced faulty ball valve with new unit, ensuring smooth operation without mechanical intervention. Repaired utility room faucet with difficult shutoff operation by replacing worn cartridge and internal components, restoring proper function and ease of use. Tested all repaired fixtures under normal operating pressure to verify complete resolution of reported issues.
Dave S.
Dave S. Checked in
Responded to service call for multiple plumbing issues in residential property. Addressed malfunctioning basement shut-off valve that required tapping to operate properly for both closing and reopening water supply. Replaced faulty ball valve with new unit, ensuring smooth operation without mechanical intervention. Repaired utility room faucet with difficult shutoff operation by replacing worn cartridge and internal components, restoring proper function and ease of use. Tested all repaired fixtures under normal operating pressure to verify complete resolution of reported issues.
Decatur, IN 46733
Decatur, IN - Responded to service call for tanked water heater with suspected failing heating element. Upon arrival, inspected InSinkErator brand electric water heater unit located in garage utility area. Evaluated heating element performance, tested electrical connections at digital control panel, and assessed overall system operation including copper supply and discharge piping connections. Discussed OmniFilter water filtration system maintenance needs with customer as requested. Documented equipment condition and configuration with photographs for service records.
Dave S.
Dave S. Checked in
Responded to service call for tanked water heater with suspected failing heating element. Upon arrival, inspected InSinkErator brand electric water heater unit located in garage utility area. Evaluated heating element performance, tested electrical connections at digital control panel, and assessed overall system operation including copper supply and discharge piping connections. Discussed OmniFilter water filtration system maintenance needs with customer as requested. Documented equipment condition and configuration with photographs for service records.
Decatur, IN 46733
Installed a sewage ejector pump system in the basement to accommodate the relocation of washer and dryer from the main floor. The pump was positioned adjacent to the existing utility sink to handle gray water discharge from the relocated laundry appliances. New PVC drain lines were routed and connected to facilitate proper drainage through the pump system, ensuring compliance with code requirements for below-grade plumbing fixtures.
Installed a sewage ejector pump system in the basement to accommodate the relocation of washer and dryer from the main floor. The pump was positioned adjacent to the existing utility sink to handle gray water discharge from the relocated laundry appliances. New PVC drain lines were routed and connected to facilitate proper drainage through the pump system, ensuring compliance with code requirements for below-grade plumbing fixtures.
MS S.
MS S. Checked in
Installed a sewage ejector pump system in the basement to accommodate the relocation of washer and dryer from the main floor. The pump was positioned adjacent to the existing utility sink to handle gray water discharge from the relocated laundry appliances. New PVC drain lines were routed and connected to facilitate proper drainage through the pump system, ensuring compliance with code requirements for below-grade plumbing fixtures.
Decatur, IN 46733
Performed evaporator coil replacement on Bay 1 unit. Conducted temperature diagnostics using digital thermometer, recording inlet and outlet temperatures to verify proper refrigerant flow and system performance. Completed installation and tested system operation to ensure optimal cooling efficiency.
Performed evaporator coil replacement on Bay 1 unit. Conducted temperature diagnostics using digital thermometer, recording inlet and outlet temperatures to verify proper refrigerant flow and system performance. Completed installation and tested system operation to ensure optimal cooling efficiency.
MS P.
MS P. Checked in
Performed evaporator coil replacement on Bay 1 unit. Conducted temperature diagnostics using digital thermometer, recording inlet and outlet temperatures to verify proper refrigerant flow and system performance. Completed installation and tested system operation to ensure optimal cooling efficiency.
Decatur, IN 46733
Completed HVAC system replacement estimate and site evaluation following tech lead coordination. Documented existing outdoor condensing unit positioned against brick exterior with refrigerant line set running vertically along building wall. Interior inspection revealed furnace or air handler installation in utility room adjacent to laundry appliances, with proper warning labels present regarding refrigerant connection procedures. Photographed current equipment configuration, line set routing, and installation conditions to support replacement proposal. System assessment included evaluation of outdoor unit placement in landscaped area and interior mechanical space constraints for new equipment installation planning.
Completed HVAC system replacement estimate and site evaluation following tech lead coordination. Documented existing outdoor condensing unit positioned against brick exterior with refrigerant line set running vertically along building wall. Interior inspection revealed furnace or air handler installation in utility room adjacent to laundry appliances, with proper warning labels present regarding refrigerant connection procedures. Photographed current equipment configuration, line set routing, and installation conditions to support replacement proposal. System assessment included evaluation of outdoor unit placement in landscaped area and interior mechanical space constraints for new equipment installation planning.
MS W.
MS W. Checked in
Completed HVAC system replacement estimate and site evaluation following tech lead coordination. Documented existing outdoor condensing unit positioned against brick exterior with refrigerant line set running vertically along building wall. Interior inspection revealed furnace or air handler installation in utility room adjacent to laundry appliances, with proper warning labels present regarding refrigerant connection procedures. Photographed current equipment configuration, line set routing, and installation conditions to support replacement proposal. System assessment included evaluation of outdoor unit placement in landscaped area and interior mechanical space constraints for new equipment installation planning.
Decatur, IN 46733
Completed replacement of two water filtration cartridges on existing whole-house water treatment system installed in basement utility area. Removed old filter elements from clear housings mounted on copper supply lines beneath floor joists. Installed new carbon block filter cartridges, ensuring proper seating and O-ring placement. Verified all brass fittings and connections were secure at filter head assemblies with blue caps. Pressurized system and checked for leaks at housing seals and pipe connections. Confirmed proper water flow through filters and verified system operation with no signs of bypass or leakage.
Completed replacement of two water filtration cartridges on existing whole-house water treatment system installed in basement utility area. Removed old filter elements from clear housings mounted on copper supply lines beneath floor joists. Installed new carbon block filter cartridges, ensuring proper seating and O-ring placement. Verified all brass fittings and connections were secure at filter head assemblies with blue caps. Pressurized system and checked for leaks at housing seals and pipe connections. Confirmed proper water flow through filters and verified system operation with no signs of bypass or leakage.
Dave S.
Dave S. Checked in
Completed replacement of two water filtration cartridges on existing whole-house water treatment system installed in basement utility area. Removed old filter elements from clear housings mounted on copper supply lines beneath floor joists. Installed new carbon block filter cartridges, ensuring proper seating and O-ring placement. Verified all brass fittings and connections were secure at filter head assemblies with blue caps. Pressurized system and checked for leaks at housing seals and pipe connections. Confirmed proper water flow through filters and verified system operation with no signs of bypass or leakage.
Decatur, IN 46733
Conducted on-site evaluation for complete HVAC system replacement including geothermal heat pump unit and aging gas furnace. Assessed existing geothermal system that had been previously serviced earlier in the year but is now inoperative. Performed equipment inspection and took measurements of mechanical room space to determine clearances and equipment sizing requirements for replacement installation. Documented current system configuration including ductwork, refrigerant lines, and existing equipment placement. Provided comprehensive replacement estimate for both geothermal unit and gas furnace system due to age and condition of existing equipment.
Conducted on-site evaluation for complete HVAC system replacement including geothermal heat pump unit and aging gas furnace. Assessed existing geothermal system that had been previously serviced earlier in the year but is now inoperative. Performed equipment inspection and took measurements of mechanical room space to determine clearances and equipment sizing requirements for replacement installation. Documented current system configuration including ductwork, refrigerant lines, and existing equipment placement. Provided comprehensive replacement estimate for both geothermal unit and gas furnace system due to age and condition of existing equipment.
MS C.
MS C. Checked in
Conducted on-site evaluation for complete HVAC system replacement including geothermal heat pump unit and aging gas furnace. Assessed existing geothermal system that had been previously serviced earlier in the year but is now inoperative. Performed equipment inspection and took measurements of mechanical room space to determine clearances and equipment sizing requirements for replacement installation. Documented current system configuration including ductwork, refrigerant lines, and existing equipment placement. Provided comprehensive replacement estimate for both geothermal unit and gas furnace system due to age and condition of existing equipment.
Decatur, IN 46733
Decatur, IN - Installed dedicated electrical circuits in basement utility area to support washer and dryer installation. Ran new wiring and established proper electrical connections in preparation for appliance hookup once equipment is relocated to final position.
Zach B.
Zach B. Checked in
Installed dedicated electrical circuits in basement utility area to support washer and dryer installation. Ran new wiring and established proper electrical connections in preparation for appliance hookup once equipment is relocated to final position.
Decatur, IN 46733
Decatur, IN - Completed comprehensive air conditioning tune-up on residential HVAC system located in basement utility area. Performed standard maintenance procedures including inspection of air handler unit, ductwork, and associated components, verified proper operation of all system controls, and ensured equipment is ready for cooling season.
MS B.
MS B. Checked in
Completed comprehensive air conditioning tune-up on residential HVAC system located in basement utility area. Performed standard maintenance procedures including inspection of air handler unit, ductwork, and associated components, verified proper operation of all system controls, and ensured equipment is ready for cooling season.
Decatur, IN 46733
Installed a new electric tankless water heater in the utility room, including all necessary copper piping connections and electrical hookup to provide on-demand hot water. Also installed a water softener system with supply and drain lines, positioning both units for optimal access and operation within the existing laundry area plumbing configuration.
Installed a new electric tankless water heater in the utility room, including all necessary copper piping connections and electrical hookup to provide on-demand hot water. Also installed a water softener system with supply and drain lines, positioning both units for optimal access and operation within the existing laundry area plumbing configuration.
MS S.
MS S. Checked in
Installed a new electric tankless water heater in the utility room, including all necessary copper piping connections and electrical hookup to provide on-demand hot water. Also installed a water softener system with supply and drain lines, positioning both units for optimal access and operation within the existing laundry area plumbing configuration.
Decatur, IN 46733
Decatur, IN - Performed routine maintenance on an American Electric Power tanked water heater, including a complete flush of the tank to remove sediment buildup and ensure optimal heating efficiency. Inspected all plumbing connections, valves, and the control panel for proper operation, with all components found to be functioning correctly. The water heater and associated piping system were left in good working condition.
MS S.
MS S. Checked in
Performed routine maintenance on an American Electric Power tanked water heater, including a complete flush of the tank to remove sediment buildup and ensure optimal heating efficiency. Inspected all plumbing connections, valves, and the control panel for proper operation, with all components found to be functioning correctly. The water heater and associated piping system were left in good working condition.
Decatur, IN 46733
Responded to no-cooling complaint on 15-year-old residential HVAC system. Diagnostic inspection revealed leaking evaporator coil and failed thermostatic expansion valve (TXV). Due to age of equipment and extent of necessary repairs, provided comprehensive replacement estimate as alternative to repair quote. Documented existing furnace and air handler installation in basement mechanical room with photographs showing current system configuration, including PVC condensate drainage and ductwork connections. Coordinated with team regarding repair versus replacement options for customer consideration. Estimate includes new maintenance plan enrollment as requested.
Responded to no-cooling complaint on 15-year-old residential HVAC system. Diagnostic inspection revealed leaking evaporator coil and failed thermostatic expansion valve (TXV). Due to age of equipment and extent of necessary repairs, provided comprehensive replacement estimate as alternative to repair quote. Documented existing furnace and air handler installation in basement mechanical room with photographs showing current system configuration, including PVC condensate drainage and ductwork connections. Coordinated with team regarding repair versus replacement options for customer consideration. Estimate includes new maintenance plan enrollment as requested.
MS C.
MS C. Checked in
Responded to no-cooling complaint on 15-year-old residential HVAC system. Diagnostic inspection revealed leaking evaporator coil and failed thermostatic expansion valve (TXV). Due to age of equipment and extent of necessary repairs, provided comprehensive replacement estimate as alternative to repair quote. Documented existing furnace and air handler installation in basement mechanical room with photographs showing current system configuration, including PVC condensate drainage and ductwork connections. Coordinated with team regarding repair versus replacement options for customer consideration. Estimate includes new maintenance plan enrollment as requested.
Decatur, IN 46733
Provided estimate for replacement of existing gas-fired tank-type water heater located in basement. Unit assessed with visible aging, moisture staining on floor beneath unit, and standard venting configuration through existing galvanized ductwork. Scope includes removal and disposal of old water heater, installation of new gas tank water heater utilizing existing gas line connections and plumbing infrastructure, and verification of proper venting and code compliance.
Provided estimate for replacement of existing gas-fired tank-type water heater located in basement. Unit assessed with visible aging, moisture staining on floor beneath unit, and standard venting configuration through existing galvanized ductwork. Scope includes removal and disposal of old water heater, installation of new gas tank water heater utilizing existing gas line connections and plumbing infrastructure, and verification of proper venting and code compliance.
Dave S.
Dave S. Checked in
Provided estimate for replacement of existing gas-fired tank-type water heater located in basement. Unit assessed with visible aging, moisture staining on floor beneath unit, and standard venting configuration through existing galvanized ductwork. Scope includes removal and disposal of old water heater, installation of new gas tank water heater utilizing existing gas line connections and plumbing infrastructure, and verification of proper venting and code compliance.
Decatur, IN 46733
Provided estimate for HVAC system installation in new construction home where customer has already purchased equipment and roughed in ductwork. Assessed installation site and confirmed main plenum installation will be required to connect new unit to existing ductwork. Documented electrical panel configuration and equipment staging area to prepare comprehensive installation quote.
Provided estimate for HVAC system installation in new construction home where customer has already purchased equipment and roughed in ductwork. Assessed installation site and confirmed main plenum installation will be required to connect new unit to existing ductwork. Documented electrical panel configuration and equipment staging area to prepare comprehensive installation quote.
MS W.
MS W. Checked in
Provided estimate for HVAC system installation in new construction home where customer has already purchased equipment and roughed in ductwork. Assessed installation site and confirmed main plenum installation will be required to connect new unit to existing ductwork. Documented electrical panel configuration and equipment staging area to prepare comprehensive installation quote.
Decatur, IN 46733
# HVAC Service - No Cool 10+ Years Old

Responded to service call for downstairs unit not cooling. Upon arrival, performed system inspection to diagnose cooling failure. Found heavily contaminated evaporator coil with significant accumulation of dust, dirt, and debris throughout the fin structure. The buildup was restricting proper airflow across the coil, severely impacting heat transfer efficiency and cooling capacity.

Inspected air filtration system and discovered dirty pleated air filter in return air plenum. The filter media showed substantial particulate loading, indicating extended service interval and contributing to reduced system airflow and coil contamination. Restricted airflow from the clogged filter was a primary factor in the no-cooling condition.

Recommended thorough coil cleaning to restore proper heat transfer and system efficiency. Advised replacement of air filter with appropriate MERV-rated filter and discussed importance of regular filter maintenance schedule to
# HVAC Service - No Cool 10+ Years Old

Responded to service call for downstairs unit not cooling. Upon arrival, performed system inspection to diagnose cooling failure. Found heavily contaminated evaporator coil with significant accumulation of dust, dirt, and debris throughout the fin structure. The buildup was restricting proper airflow across the coil, severely impacting heat transfer efficiency and cooling capacity.

Inspected air filtration system and discovered dirty pleated air filter in return air plenum. The filter media showed substantial particulate loading, indicating extended service interval and contributing to reduced system airflow and coil contamination. Restricted airflow from the clogged filter was a primary factor in the no-cooling condition.

Recommended thorough coil cleaning to restore proper heat transfer and system efficiency. Advised replacement of air filter with appropriate MERV-rated filter and discussed importance of regular filter maintenance schedule to
Dennis S.
Dennis S. Checked in
# HVAC Service - No Cool 10+ Years Old Responded to service call for downstairs unit not cooling. Upon arrival, performed system inspection to diagnose cooling failure. Found heavily contaminated evaporator coil with significant accumulation of dust, dirt, and debris throughout the fin structure. The buildup was restricting proper airflow across the coil, severely impacting heat transfer efficiency and cooling capacity. Inspected air filtration system and discovered dirty pleated air filter in return air plenum. The filter media showed substantial particulate loading, indicating extended service interval and contributing to reduced system airflow and coil contamination. Restricted airflow from the clogged filter was a primary factor in the no-cooling condition. Recommended thorough coil cleaning to restore proper heat transfer and system efficiency. Advised replacement of air filter with appropriate MERV-rated filter and discussed importance of regular filter maintenance schedule to
Decatur, IN 46733
Conducted on-site assessment of existing heat pump system for replacement estimate. Inspected attic installation area, documenting current HVAC ductwork configuration and existing black flexible duct runs. Evaluated structural access points, clearances, and attic space conditions to determine equipment replacement requirements and installation feasibility. Provided comprehensive replacement estimate for new heat pump system.
Conducted on-site assessment of existing heat pump system for replacement estimate. Inspected attic installation area, documenting current HVAC ductwork configuration and existing black flexible duct runs. Evaluated structural access points, clearances, and attic space conditions to determine equipment replacement requirements and installation feasibility. Provided comprehensive replacement estimate for new heat pump system.
MS W.
MS W. Checked in
Conducted on-site assessment of existing heat pump system for replacement estimate. Inspected attic installation area, documenting current HVAC ductwork configuration and existing black flexible duct runs. Evaluated structural access points, clearances, and attic space conditions to determine equipment replacement requirements and installation feasibility. Provided comprehensive replacement estimate for new heat pump system.
Decatur, IN 46733
Responded to emergency no-cool call for attic-mounted air conditioning system causing severe water damage to kitchen ceiling and floor. Upon arrival, discovered extensive ice formation on supply ductwork in attic space, indicating complete evaporator coil freeze-up due to restricted airflow. Primary condensate drain line was experiencing overflow condition, causing water to drip through ceiling penetration into living space below. Unit had been shut down by occupant prior to arrival to prevent further water damage.

Performed comprehensive system diagnostics to identify root cause of freeze condition. Inspected evaporator coil, refrigerant levels, and airflow components. Checked air filter status and verified blower motor operation. Assessed condensate drainage system including primary drain line, secondary overflow protection, and drain pan condition. Evaluated outdoor condensing unit for proper operation and verified electrical connections at junction box.

Allowed sufficient time fo
Responded to emergency no-cool call for attic-mounted air conditioning system causing severe water damage to kitchen ceiling and floor. Upon arrival, discovered extensive ice formation on supply ductwork in attic space, indicating complete evaporator coil freeze-up due to restricted airflow. Primary condensate drain line was experiencing overflow condition, causing water to drip through ceiling penetration into living space below. Unit had been shut down by occupant prior to arrival to prevent further water damage.

Performed comprehensive system diagnostics to identify root cause of freeze condition. Inspected evaporator coil, refrigerant levels, and airflow components. Checked air filter status and verified blower motor operation. Assessed condensate drainage system including primary drain line, secondary overflow protection, and drain pan condition. Evaluated outdoor condensing unit for proper operation and verified electrical connections at junction box.

Allowed sufficient time fo
MS S.
MS S. Checked in
Responded to emergency no-cool call for attic-mounted air conditioning system causing severe water damage to kitchen ceiling and floor. Upon arrival, discovered extensive ice formation on supply ductwork in attic space, indicating complete evaporator coil freeze-up due to restricted airflow. Primary condensate drain line was experiencing overflow condition, causing water to drip through ceiling penetration into living space below. Unit had been shut down by occupant prior to arrival to prevent further water damage. Performed comprehensive system diagnostics to identify root cause of freeze condition. Inspected evaporator coil, refrigerant levels, and airflow components. Checked air filter status and verified blower motor operation. Assessed condensate drainage system including primary drain line, secondary overflow protection, and drain pan condition. Evaluated outdoor condensing unit for proper operation and verified electrical connections at junction box. Allowed sufficient time fo
Decatur, IN 46733
Performed preventative maintenance inspection on commercial rooftop unit. Accessed RTU on flat membrane roof, conducted visual assessment of exterior cabinet condition and mounting. Inspected interior components including ductwork connections, wiring, insulation integrity, and mechanical systems within the unit. Documented equipment condition with photographs and noted that any required repairs must be communicated to property owner per lease agreement.
Performed preventative maintenance inspection on commercial rooftop unit. Accessed RTU on flat membrane roof, conducted visual assessment of exterior cabinet condition and mounting. Inspected interior components including ductwork connections, wiring, insulation integrity, and mechanical systems within the unit. Documented equipment condition with photographs and noted that any required repairs must be communicated to property owner per lease agreement.
MS M.
MS M. Checked in
Performed preventative maintenance inspection on commercial rooftop unit. Accessed RTU on flat membrane roof, conducted visual assessment of exterior cabinet condition and mounting. Inspected interior components including ductwork connections, wiring, insulation integrity, and mechanical systems within the unit. Documented equipment condition with photographs and noted that any required repairs must be communicated to property owner per lease agreement.
Decatur, IN 46733
Decatur, IN - Responded to emergency service call for power outage in basement/mechanical area caused by burst plumbing pipe and water intrusion. Upon arrival, found electrical panel exposed to water damage with visible corrosion and deterioration on breakers, bus bars, and internal components. Identified tripped breakers and water-damaged circuits as source of power loss. De-energized main breaker and documented extensive corrosion throughout panel assembly, including rust on mounting hardware and connection points. Assessed panel condition and determined immediate safety hazard due to water exposure and compromised electrical components. Recommended complete panel replacement and coordination with plumbing contractor to address water source before restoration of electrical service.
Zach B.
Zach B. Checked in
Responded to emergency service call for power outage in basement/mechanical area caused by burst plumbing pipe and water intrusion. Upon arrival, found electrical panel exposed to water damage with visible corrosion and deterioration on breakers, bus bars, and internal components. Identified tripped breakers and water-damaged circuits as source of power loss. De-energized main breaker and documented extensive corrosion throughout panel assembly, including rust on mounting hardware and connection points. Assessed panel condition and determined immediate safety hazard due to water exposure and compromised electrical components. Recommended complete panel replacement and coordination with plumbing contractor to address water source before restoration of electrical service.
Decatur, IN 46733

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What To Expect

Discover The Masters Difference

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating, Cooling, Plumbing & Electrical team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating, Cooling, Plumbing & Electrical team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

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Our Reviews

See What Your Neighbors Are Saying

Mike and Ian were very professional with the install on our new HVAC unit. Would recommend if you have the need.

Jim

Jim

Dave worked fast and very efficient. He was very knowledgeable polite and did everything to get our hot water heater started and he did it. Two other companies couldn’t do it but he did it.

Ronda

Ronda

Skip got my new A/C ready for summer today .Did a excellent job !! Vary good to deal with .Explain it all.

Mike

Mike

Masters has always had great, professional people. Joel Stephenson did a great job today. He went above and beyond! Thank you, Joel!

Daun

Daun

Excellent customer service. Shelby explained things to help me understand the functions of the thermostat settings. I am always pleased with the service provided withe Masters. I would highly recommend Masters.

Sherri

Sherri