Emergency Service
<p>Heating, cooling, and plumbing emergencies happen when you least expect them. Contact the professionals at Masters Heating & Cooling to investigate and resolve the issues you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call us at (866) 824-4328 to get emergency HVAC or plumbing services in Central & Northeast Indiana.</p>

Sump Pump Maintenance in Southern, MI & Northern, IN

A wet basement is the last thing you want to deal with, but with Masters Heating & Cooling’s expert sump pump maintenance and plumbing services, you won’t have to worry. Since 1980, our licensed, insured, and certified technicians have been serving homeowners in Southern MI and Northern IN.

What makes our sump pump service experts the best? They listen to your concerns, take the time to thoroughly assess your system, and provide straightforward, reliable solutions you can count on all season long.

Don’t wait for water damage. Contact Masters Heating & Cooling today for a free estimate and keep your basement dry!

Closeup of residential sump pump in basement

How Your Sump Pump Works

Is your sump pump ready to keep your basement dry when the rain hits? It works by collecting water in a basin and pumping it away from your home. The key parts include the pump, a float switch that turns it on and off, and the discharge pipe that carries the water outside.

Common failures include:

  • Clogged pipes: Debris can block the water flow.
  • Stuck float switch: The float can get stuck and stop the pump from turning on.
  • Faulty motor: The motor can break down and stop the pump from working.
  • Frozen discharge pipe: In cold weather, the pipe can freeze and block water flow.

Signs Your Sump Pump Needs Maintenance

If you notice any of the following signs, it’s time to address them quickly to prevent water damage. Regular sump pump maintenance is key to ensuring it works when you need it most.

Sump pump troubleshooting can be daunting, but we make it easy. Here are some signs your sump pump needs attention:

  • Strange noises: Grinding or whining sounds can indicate a motor problem or something is blocking the pump.
  • Running constantly: If your pump runs non-stop, it may be overworked or the float switch might be stuck.
  • Running but not pumping: If the pump is on but not pumping water, there could be a clog or malfunction.
  • Not turning on: If your sump pump isn’t turning on, it could be a problem with the float switch or motor.
  • Visible cracks or damage: Any visible damage to the pump or basin could cause leaks and poor performance.

Our Sump Pump Maintenance Services

Your sump pump is a central part of your defense against basement flooding, and keeping it in top shape is essential. Our sump pump maintenance services ensure your pump is ready to work when you need it most.

Want to know how to maintain a sump pump? Here’s what we check during a sump pump inspection:

  • Pump motor: We inspect it for wear and ensure it’s running smoothly.
  • Float switch: We test the switch to make sure it activates the pump properly as water levels rise.
  • Discharge pipe: We check for any clogs or leaks that could prevent water from being diverted away from your home.
  • Check valve: We ensure it’s functioning properly to prevent backflow into your basement.
  • Sump pit: We clean out debris and sludge to keep everything flowing freely.

With our sump pump care and thorough sump pump cleaning, we’ll make sure your pump is working efficiently and ready to protect your home from water damage.

Why Choose Masters for Sump Pump Services?

Masters Heating & Cooling is proud to serve homeowners in Southern MI and Northern IN with expert sump pump services to keep your home safe and dry. Our friendly, background-checked technicians are here to provide reliable care and ensure your sump pump runs smoothly.

We also offer military, veteran, and senior discounts to show appreciation for those who serve our community.

Plus, we work with trusted brands like American Standard, AO Smith, Bradford White, Moen, Rheem, and Rudd to make sure your sump pump is up to the task.

Ready to keep your basement dry? Contact us today for expert sump pump maintenance services!

Frequently Asked Questions

Yes, it’s normal for some water to be in your sump pump basin, as the pump is designed to collect and manage groundwater or excess moisture.

It’s best not to dump water directly into your sump pump, as it could cause clogs or overwork the system.

Yes. A sump pump alarm can help alert you if your pump isn’t working or if the water level gets too high, giving you time to address any issues before damage occurs.

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Discover The Masters Difference

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

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Mike and Ian were very professional with the install on our new HVAC unit. Would recommend if you have the need.

Jim

Jim

Dave worked fast and very efficient. He was very knowledgeable polite and did everything to get our hot water heater started and he did it. Two other companies couldn’t do it but he did it.

Ronda

Ronda

Skip got my new A/C ready for summer today .Did a excellent job !! Vary good to deal with .Explain it all.

Mike

Mike

Masters has always had great, professional people. Joel Stephenson did a great job today. He went above and beyond! Thank you, Joel!

Daun

Daun

Excellent customer service. Shelby explained things to help me understand the functions of the thermostat settings. I am always pleased with the service provided withe Masters. I would highly recommend Masters.

Sherri

Sherri