Whether it was a furnace replacement in Fort Wayne, a cooling installation in Angola, an air conditioning repair in Decatur, or a boiler maintenance service in Indianapolis, please tell us about your experience.
FORT WAYNE
I have been using Masters for years and they always seem to be knowledgeable, professional and polite. This last time Blake came out and did routine maintenance on the AC unit. He was able to pinpoint a couple of potential problems and had the stuff on hand to fix things up within a few minutes.
-Todd K.
Came out after A/C wouldnt come on. Was super helpful with all my needs. Got straight to work and solved it in no time. Also found some unrelated issues and suggestions to make our house more comfortable temperature wise!
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- Joseph S.
I had an extraordinary interaction with Blake. Top notch customer service! He was professional, personable, thorough and very informative.
- Matt C.
Awesome service, very quick response, friendly and helpful. Tech was knowledgeable and helped get heat back in my home quickly on a very cold day.
- Jill L.
Dennis was excellent. Great service and, like all the Masters team, super nice. Thank you.
- Gary G.
Dennis Maxey is great. My issue wasn’t an easy diag or even a one trip call but Dennis and team did right by me every step of the way.
- Jeff H.
INDIANAPOLIS
I have been using Masters for years and they always seem to be knowledgeable, professional and polite. This last time Blake came out and did routine maintenance on the AC unit. He was able to pinpoint a couple of potential problems and had the stuff on hand to fix things up within a few minutes.
- Todd K
Came out after A/C wouldnt come on. Was super helpful with all my needs. Got straight to work and solved it in no time. Also found some unrelated issues and suggestions to make our house more comfortable temperature wise!
- Joseph S.
I had an extraordinary interaction with Blake. Top notch customer service! He was professional, personable, thorough and very informative.
- Matt C.
Awesome service, very quick response, friendly and helpful. Tech was knowledgeable and helped get heat back in my home quickly on a very cold day.
- Jill L.
Dennis was excellent. Great service and, like all the Masters team, super nice. Thank you.
- Gary G.
Dennis Maxey is great. My issue wasn’t an easy diag or even a one trip call but Dennis and team did right by me every step of the way.
- Jeff H.
DECATUR
Great service from Decatur branch!! Technician Matt is the best!!! Keep up the great work
- Tanya D.
Great Customer Service after the sale! Terry is very professional & always takes time to explain things.
- Stephanie P.
Good job fixing my central air on the 4th of July. Did not know if I could get anyone on a holiday but called and they sent someone out.
- Norm F.
Tech was friendly, on time and cleaned up after the annual check was completed.
- Bob M.
When I needed service on my Water Furnace I called Masters Heating & Cooling, and they promptly sent Terry to diagnose and repair the problem. Terry quickly determined the source of the problem and he replaced the defective part. My Water Furnace was restored to good health promptly, and Terry determined that much of the repair costs were covered under the factory warranty.
- James P.
I can ALWAYS count on Terry T to be on time, super courteous, and quickly diagnose and fix my problem. He is the BEST by far, especially when it comes to boilers. I ALWAYS request him for my service issues.
- Janice A.
ANGOLA
Mitchell and Skip were on time, very neat, and helpful. They did an excellent job . I would highly recommend this company. We got quotes from others, but they were about $3000 less than another local provider. Great company to deal with!
- Linda D.
Mike has been servicing our heating and cooling system for 8 years and has always done an outstanding job. He always takes the time to review his findings with us. I would recommend Masters and Mike to everyone.
- Paul W.
I am a property manager of about 20 rental homes in the Fountain Square area. Master’s Heating and Cooling is the HVAC team I’ve been looking for. Responsive service time, clean and professional service technicians, and good value of service. Highly recommend.
- Kayla H.
Very happy with the service I received from Masters Heating and Cooling this morning. I was called 30 minutes before the technician arrived. He was punctual, knowledgeable, efficient, and courteous. Highly recommended!
- Bruce B.
My furnace went out. I called Bethany at lunchtime and by 4pm Bryce had replaced the bad thermocouple and had me back in business. Great communication all the way around.
- Rob A.
Great service; prompt, reliable, friendly folks!
- Ellen N.
GREENWOOD
I would recommend them to anyone looking for a repair or new equipment. They are very well priced and friendly. They walk you through everything and do an excellent job. Thanks again!
- Ashley L.
Levi came out for maintenance of our furnace. He was thorough, communication was good, and informed me of all options without being pushy. Great customer service!
- Jenny C.
They are always professional and careful. Blake has done a great job for each time he comes out. We couldn't be more pleased with them.
- Casey H.
Jonah is very professional and courteous. He thoroughly explained the issue, replaced the part, and air is working with no issues.
- Belinda W.
Dennis was a very professional and respectful representative for your company. He provided detailed info on what he was doing, findings and next steps. He provided accurate expectations as to how long the repair would take and why. Excellent first time experience. I trust Dennis and Masters Heating and Cooling.
- Chris P.
Provided professional service and assessment of the HVAC system performance.
- William M.
