Emergency Service
Heating, cooling, and plumbing emergencies happen when you least expect them. Contact the professionals at Masters Heating, Cooling, Plumbing & Electrical to investigate and resolve the issues you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call us at (260) 204-1892 to get emergency HVAC or plumbing services in Central & Northeast Indiana.

Terms and Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared
with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from Masters Heating, Cooling, Plumbing & Electrical, you may receive messages
related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at
[Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may
receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing
plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Masters Heating, Cooling, Plumbing & Electrical in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive and no further messages will be sent. Alternatively, you can email us at
info@mastersheatcool.com.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us at info@mastersheatcool.com.
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent
box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, please email info@mastersheatcool.com.
• Message frequency may vary

What To Expect

Discover The Masters Difference

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating, Cooling, Plumbing & Electrical team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

Carrier Factory Authorized Dealer

Carrier is a leading HVAC brand, providing customers safety and efficiency through our specialists' help.

Licensed, Professionally Trained Service Technicians

Our technicians have the expertise and training to deliver the highest quality services every time.

NATE-Certified Technicians

Our team is North American Technician Excellence certified, a large nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and honest.

Ongoing Safety Training

The Masters Heating, Cooling, Plumbing & Electrical team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment for all heating, cooling, and plumbing service appointments.

Review Image
Our Reviews

See What Your Neighbors Are Saying

Mike and Ian were very professional with the install on our new HVAC unit. Would recommend if you have the need.

Jim

Jim

Dave worked fast and very efficient. He was very knowledgeable polite and did everything to get our hot water heater started and he did it. Two other companies couldn’t do it but he did it.

Ronda

Ronda

Skip got my new A/C ready for summer today .Did a excellent job !! Vary good to deal with .Explain it all.

Mike

Mike

Masters has always had great, professional people. Joel Stephenson did a great job today. He went above and beyond! Thank you, Joel!

Daun

Daun

Excellent customer service. Shelby explained things to help me understand the functions of the thermostat settings. I am always pleased with the service provided withe Masters. I would highly recommend Masters.

Sherri

Sherri